Instagram has gone through several changes lately. And, one of them is the addition of Stories. The Instagram Team recently made it possible for stories to go live automatically. But, not everyone knows that it turns out to be a very popular feature on their Instagram profile.
The Instagram story has become the go-to platform for brands to expose their products. To make the most out of it, your post must be completely ad-free and evergreen.
If you suddenly find yourself on Instagram not showing story views, we can help! There are many possible causes of this issue, and it’s most likely one of them is a recent change to Instagram Stories. This article will give you instructions on how to see views on Instagram story and restore the previous functionality.
Instagram Story, the feature that lets you capture pictures and videos throughout the day, is a growing trend. You might have noticed fellow Instagrammers sharing their Instagram stories with all of your friends on their profile page. Instagram took an innovative approach with this feature, making sure to keep it entertaining, innovative, and useful.
One of the most interesting features of Instagram’s story is the ability to add a live video. This allows you to broadcast your current activity or what you are currently doing on your phone to your followers. This can be a great way to connect with your followers and show them what you are up to. Additionally, you can also use the Instagram story as a way to promote your products or services. You can add a short commercial or promo video to your story and then share it on your other social media channels. This can be a great way to increase brand awareness and reach new customers.
You can create a story by going to your Instagram account and selecting “stories.” Then, you can select the type of story you want to create, such as a photo story, a video story, or a live story. After that, you can choose which of your posts you would like to include. You can also add text, filters, and stickers to your story.
Anyways, As you are looking for solutions to Instagram Story or Highlight views not showing, we will try to focus on that.
One may have to work hard to create a story. And when they published it and they see the Instagram story not showing all viewers. And that’s really frustrating.
For creators, the number of likes loves, comments and viewers is peace of mind. And follower that comes by those contents is a bonus. And, somehow, if you can not see the viewers of your stories is very disappointing.
11 Reasons and Fixes for When Instagram Story and Highlight Views are Not Showing
Check Instagram’s Server Status
If this is the first time that you’re experiencing the sudden lack of Instagram story views, then we advise checking what’s really going on with the server because it could be due to network issues. Note that private browsing settings may sometimes prevent you from accessing certain websites, such as Instagram.
Instagram may have been facing server issues and all devices in the area, including your own device, may be receiving poor or even empty views on Instagram stories.
Checking the IG server will give you immediate feedback as to whether there are any issues with accessing or showing video and Instagram story engagements on other devices but not yours.
So, you can visit Downdetector’s website for detailed information about the server status and other network-related issues that may be affecting Instagram.
If there are server status reports, it will help you quickly get to the bottom of a poor connection on IG’s side as well as keep track of potential outages for support personnel working on resolving problems related to IG servers in your area. The app also lets people check about when traffic is expected back online but take note that the information is quite reliable only during certain times. SO, the best time to check is during the times that you really need to see if there are indications of problems meaning internet connection issues and server overloads.
Without a doubt, checking what’s going on with IG servers in your area allows you to avoid experiencing sudden Instagram stories view drops.
Before leaving the website, you can also check the live map section to be assured about other areas. If they are down too, then it must be Instagram’s own. And if it is Instagram’s issue, then we the common people can not do anything but wait. It’s a quite giant social media company. It will solve the issue in a short time.
Delete Instagram App and Install it again
If you are one who has already downloaded the Instagram update from the Google Play store then it is better to delete your old version and install it again. Just go on play store, open up “Instagram” in the search box, open up the app, tap on it once in order for your current Instagram version to appear.
And then if you are using an outdated version of Android OS and try deleting App from the SD card.
This is a very reliable way as well but we would still recommend any users with concerns related to updates coming through the play store.
Restart the Instagram App
You can restart the Instagram app to be sure that they are fully functional and doing the tasks that they should. If it was a problem with their server, then restarting even for a few seconds can result in a better viewing experience when you open Instagram. Make sure the app is not running in the background and close the app. This will prevent further problems with other services.
iOS Versions are getting old and can affect Instagram’s server or their database in some cases where it is not working correctly for a particular user or even if it just gets stuck when you refresh your updates otherwise, restarting does not help to fix this issue because there could be something else that has caused this problem as well like temporary loss of connectivity on their network. This problem also happens for Android users too so it is always good to make sure that you are using the latest version as well in order not to face similar issues and other solutions might be required depending on whether there has been any update from Instagram itself or if some bug exists due to old apps only running side by side then we can even try normalizing APNs settings. But chances are when trying this thing out, you will end up aware of the various ways to fix Instagram errors. Tried this thing on my test devices and it worked perfectly fine even when I restarted multiple times as well so we hope that others have success still they would like to share their ideas too with us in the comment section below our post.
Clear Cookies And Cache on the Instagram app
If you’re having trouble with Instagram and you think that clearing your app cache and data might help, then you’re correct! Clearing your cache and data can fix a lot of issues with your Instagram account, including issues with loading photos, posts, and stories.
To clear your cache, open the Instagram app and go to the More tab. Next, tap on the three lines in the top-left corner of the screen. Under “Settings,” tap on “General.” Under ” caching,” clear the box next to “Instagram Companion.” Finally, tap on “Clear Data.”
To clear your data, open the Instagram app and go to the More tab. Next, tap on the three lines in the top-left corner of the screen. Under “Settings,” tap on “General.” Under ” storage,” clear the box next to ” Instagram Data.
No luck for you? Attempt to clear cache and data of Instagram App in settings.
Firstly, you need to go to the settings of your device> tap on apps and then choose Instagram App, here you will see various options that include the Clear cache option. Then, you could also try to Clear Storage that is listed under the System section in your phone settings but it doesn’t seem like it’s working a proper way as well. The Instagram App data can be emptied daily by following the above instructions.
Update the Instagram App
This is a simple step to try out. You can update the Instagram app using iTunes App Store or simply download it directly from the Google Play store.
After you are done with updating, restart your device as mentioned before again without doing anything in particular. Such as stopping the app by the Force Stop option. Only following these steps will work for sure so this is a sure way by which many have already fixed their problem through an updated version of the Instagram App.
Follow these instructions:
1. Open Your Device Settings App (For Android).
2. If Not Available, You Should Go To Google Play Store (supports all versions of Andriod operating systems) 3. Search “Instagram” (app name), and then Tap On The App
4. Hit the Update now button to install the latest version of the Instagram app on iPad, iPhone or iPod touch device.
5. Finish downloading and updating the app on your device safely to be safe from virus threats and malware attacks. Now you can try Instagram again after reboot, it will work fine!
Reinstall the Instagram App
If you are having trouble with Instagram, there may be a simple solution. Reinstalling the app is a quick and easy way to fix common problems, and it is also a good way to keep your account secure. Before you reinstall the app, be sure to back up your account and data like you can download your photos from Instagram, just in case something goes wrong.
Follow these simple steps to reinstall the Instagram app:
First of all, delete the previously installed version. Then Install this new updated version
1. Uninstall the app from your settings menu
2. Download again from Google Play Store, open Google Play, and search for “Instagram. Then install it
3. Once you download the Instagram APK to your mobile device, restart your phone.
It is supposed to remove every kind of Instagram file from your device. And that is supposed to solve the issue if it is from the app’s side.
Try Out With A Phone Or A PC Browser
Maybe Instagram does not have any fault in her. Maybe it’s your device that is causing the issue. And there could be a lot of reasons. So, we would suggest you try out a new device or a new browser.
Also, by trying this method, you can be assured if the issue is from Instagram’s side.
If you are not techy and don’t want to go the rough way, you can do it in your default browsers like Google Chrome, Microsoft Edge, or Safari.
This trick works almost always because the web version is more optimized and updated compared to their app version. And that’s because it is loading in real-time, the app may have glitches, but a website does not. Even if it gets a little glitchy ever, just a reload solves the issue and gets you the latest update.
You can see a very fresh report of story viewers because it gets synced every time.
The PC browser also works the same. You can try out the PC version as well.
Moreover, in the PC version, you can get a lot of features and reports at a place, for which you would have to go through a lot of buttons in a smartphone app.