How to Fix Instagram Not Showing Story or Highlight Views

  • By: Shajib Hossen Emon
  • Date: June 27, 2023
  • Time to read: 17 min.

Instagram has gone through several changes lately. And, one of them is the addition of Stories. The Instagram Team recently made it possible for stories to go live automatically. But, not everyone knows that it turns out to be a very popular feature on their Instagram profile.

The Instagram story has become the go-to platform for brands to expose their products. To make the most out of it, your post must be completely ad-free and evergreen.

If you suddenly find yourself on Instagram not showing story views, we can help! There are many possible causes of this issue, and it’s most likely one of them is a recent change to Instagram Stories. This article will give you instructions on how to see views on Instagram story and restore the previous functionality.

Instagram Story, the feature that lets you capture pictures and videos throughout the day, is a growing trend. You might have noticed fellow Instagrammers sharing their Instagram stories with all of your friends on their profile page. Instagram took an innovative approach with this feature, making sure to keep it entertaining, innovative, and useful.

One of the most interesting features of Instagram’s story is the ability to add a live video. This allows you to broadcast your current activity or what you are currently doing on your phone to your followers. This can be a great way to connect with your followers and show them what you are up to. Additionally, you can also use the Instagram story as a way to promote your products or services. You can add a short commercial or promo video to your story and then share it on your other social media channels. This can be a great way to increase brand awareness and reach new customers.

You can create a story by going to your Instagram account and selecting “stories.” Then, you can select the type of story you want to create, such as a photo story, a video story, or a live story. After that, you can choose which of your posts you would like to include. You can also add text, filters, and stickers to your story.

Anyways, As you are looking for solutions to  Instagram Story or Highlight views not showing, we will try to focus on that.

One may have to work hard to create a story. And when they published it and they see the Instagram story not showing all viewers. And that’s really frustrating.

For creators, the number of likes loves, comments and viewers is peace of mind. And follower that comes by those contents is a bonus. And, somehow, if you can not see the viewers of your stories is very disappointing. 

instagram story views not showing
Instagram story views not showing

11 Reasons and Fixes for When Instagram Story and Highlight Views are Not Showing

Check Instagram’s Server Status

If this is the first time that you’re experiencing the sudden lack of Instagram story views, then we advise checking what’s really going on with the server because it could be due to network issues. Note that private browsing settings may sometimes prevent you from accessing certain websites, such as Instagram.

Instagram may have been facing server issues and all devices in the area, including your own device, may be receiving poor or even empty views on Instagram stories.

Checking the IG server will give you immediate feedback as to whether there are any issues with accessing or showing video and Instagram story engagements on other devices but not yours.

So, you can visit Downdetector’s website for detailed information about the server status and other network-related issues that may be affecting Instagram.

If there are server status reports, it will help you quickly get to the bottom of a poor connection on IG’s side as well as keep track of potential outages for support personnel working on resolving problems related to IG servers in your area. The app also lets people check about when traffic is expected back online but take note that the information is quite reliable only during certain times. SO, the best time to check is during the times that you really need to see if there are indications of problems meaning internet connection issues and server overloads.

Without a doubt, checking what’s going on with IG servers in your area allows you to avoid experiencing sudden Instagram stories view drops.

Before leaving the website, you can also check the live map section to be assured about other areas. If they are down too, then it must be Instagram’s own. And if it is Instagram’s issue, then we the common people can not do anything but wait. It’s a quite giant social media company. It will solve the issue in a short time.

Delete Instagram App and Install it again


If you are one who has already downloaded the Instagram update from the Google Play store then it is better to delete your old version and install it again. Just go on play store, open up “Instagram” in the search box, open up the app, tap on it once in order for your current Instagram version to appear.

And then if you are using an outdated version of Android OS and try deleting App from the SD card.

This is a very reliable way as well but we would still recommend any users with concerns related to updates coming through the play store.

Restart the Instagram App

You can restart the Instagram app to be sure that they are fully functional and doing the tasks that they should. If it was a problem with their server, then restarting even for a few seconds can result in a better viewing experience when you open Instagram. Make sure the app is not running in the background and close the app. This will prevent further problems with other services.

 iOS Versions are getting old and can affect Instagram’s server or their database in some cases where it is not working correctly for a particular user or even if it just gets stuck when you refresh your updates otherwise, restarting does not help to fix this issue because there could be something else that has caused this problem as well like temporary loss of connectivity on their network. This problem also happens for Android users too so it is always good to make sure that you are using the latest version as well in order not to face similar issues and other solutions might be required depending on whether there has been any update from Instagram itself or if some bug exists due to old apps only running side by side then we can even try normalizing APNs settings. But chances are when trying this thing out, you will end up aware of the various ways to fix Instagram errors. Tried this thing on my test devices and it worked perfectly fine even when I restarted multiple times as well so we hope that others have success still they would like to share their ideas too with us in the comment section below our post.

Clear Cookies And Cache on the Instagram app

If you’re having trouble with Instagram and you think that clearing your app cache and data might help, then you’re correct! Clearing your cache and data can fix a lot of issues with your Instagram account, including issues with loading photos, posts, and stories.

To clear your cache, open the Instagram app and go to the More tab. Next, tap on the three lines in the top-left corner of the screen. Under “Settings,” tap on “General.” Under ” caching,” clear the box next to “Instagram Companion.” Finally, tap on “Clear Data.”

To clear your data, open the Instagram app and go to the More tab. Next, tap on the three lines in the top-left corner of the screen. Under “Settings,” tap on “General.” Under ” storage,” clear the box next to ” Instagram Data.

No luck for you? Attempt to clear cache and data of Instagram App in settings.

Firstly, you need to go to the settings of your device> tap on apps and then choose Instagram App, here you will see various options that include the Clear cache option. Then, you could also try to Clear Storage that is listed under the System section in your phone settings but it doesn’t seem like it’s working a proper way as well. The Instagram App data can be emptied daily by following the above instructions.

how to see views on instagram story
how to see views on Instagram story

Update the Instagram App

This is a simple step to try out. You can update the Instagram app using iTunes App Store or simply download it directly from the Google Play store.

After you are done with updating, restart your device as mentioned before again without doing anything in particular. Such as stopping the app by the Force Stop option. Only following these steps will work for sure so this is a sure way by which many have already fixed their problem through an updated version of the Instagram App.

Follow these instructions:

1. Open Your Device Settings App (For Android).

2. If Not Available, You Should Go To Google Play Store (supports all versions of Andriod operating systems) 3. Search “Instagram” (app name), and then Tap On The App

4. Hit the Update now button to install the latest version of the Instagram app on iPad, iPhone or iPod touch device.

5. Finish downloading and updating the app on your device safely to be safe from virus threats and malware attacks. Now you can try Instagram again after reboot, it will work fine!

Reinstall the Instagram App

If you are having trouble with Instagram, there may be a simple solution. Reinstalling the app is a quick and easy way to fix common problems, and it is also a good way to keep your account secure. Before you reinstall the app, be sure to back up your account and data like you can download your photos from Instagram, just in case something goes wrong.

Follow these simple steps to reinstall the Instagram app: 

First of all, delete the previously installed version. Then Install this new updated version 

1. Uninstall the app from your settings menu 

2. Download again from Google Play Store, open Google Play, and search for “Instagram. Then install it

3. Once you download the Instagram APK to your mobile device, restart your phone.

It is supposed to remove every kind of Instagram file from your device. And that is supposed to solve the issue if it is from the app’s side.

Try Out With A Phone Or A PC Browser

Maybe Instagram does not have any fault in her. Maybe it’s your device that is causing the issue. And there could be a lot of reasons. So, we would suggest you try out a new device or a new browser.

Also, by trying this method, you can be assured if the issue is from Instagram’s side.

If you are not techy and don’t want to go the rough way, you can do it in your default browsers like Google Chrome, Microsoft Edge, or Safari.

This trick works almost always because the web version is more optimized and updated compared to their app version. And that’s because it is loading in real-time, the app may have glitches, but a website does not. Even if it gets a little glitchy ever, just a reload solves the issue and gets you the latest update.

You can see a very fresh report of story viewers because it gets synced every time.

The PC browser also works the same. You can try out the PC version as well. 

Moreover, in the PC version, you can get a lot of features and reports at a place, for which you would have to go through a lot of buttons in a smartphone app.

instagram story not showing all viewers
Instagram story not showing all viewers

Your Instagram Story Views May Have Come From Bots

Unless you have a great number of followers if you are getting a lot of hits in a single post. Then, Instagram math thinks of it as spam or bot-generated reach.

Even, if you have bought likes or views for your Instagram stories, then it could lead you to this situation. Also, any of your competitors, colleagues, or enemies may have done for you. No matter who has done it, it is in action right now. And that’s might be the reason Instagram story views not showing to you. 

If you haven’t done this, then you can look for the likes or followers stats, if there’s a sudden spike, then you are in danger. Cause, Instagram does not like it. And your account is at a high risk of getting banned.

If you have bought it, get a refund from them, or at least ask them to stop or undo whatever they have done.


Remove Fake Followers or Interactions

As we have stated previously if you notice a recent spike in your follower’s count, then it is quite dangerous for your Instagram account

It’s totally illegal if you have bought them. It’s against Instagram policy.

To solve this, at first, you should stop buying followers from third-party sites, and get a refund or tell them to stop right there.

Now, you may start deleting the followers that you have got from the spike.

Remember, these fake likes, views, and followers do not last long. Eventually, they disappear along with your account. Yes, they can harm your Instagram account. Instagram may delete your account just the moment they find it out.

Try Posting Some Good Quality Contents.

Maybe your stories, for real are not getting any views. And thus, Instagram isn’t showing anything on the views section. Don’t be upset, it happens. 

Good quality content always wins the heart of people, and they can bring likes, shares, and followers as well as views.

You can start posting more engaging content on your account. 

There are a few things you can do to produce more interesting and engaging content. First, be sure to stay up-to-date with the latest marketing trends. This will help you to write content that is both engaging and relevant to your audience. Additionally, be sure to use keywords in your content to help improve its ranking in search engines. Be vocal on social media platforms and use them to build connections with potential clients. When it comes to content, variety is the spice of life!

Be sure to come up with a clear and concise idea for your article or post. This will help to focus your writing and make it easier to deliver the message that you want to communicate. Second, be sure to use interesting and engaging language. This will keep your readers engaged and make them want to read on. Third, make sure to choose the right topic for your article or post. This will help to draw in your readers and provide them with information that they are likely to find of interest. Finally, be sure to inject some humor into your content to keep things light and enjoyable. This will encourage your readers to keep reading and help to build a relationship with them.

There are a few things that you can do to increase your chances of success. First, be sure to post interesting and engaging content that is relevant to your followers. Next, use effective hashtags (#) and captioning that will help promote your content. Finally, make sure to follow other popular accounts and engage with them (commenting, liking, and sharing their content).

Building a following through engagement and quality content is the most common method used by Instagrammers. It involves creating interesting and engaging content that is tailored to your target audience and sharing it regularly. This strategy can be effective if you have a good sense of what your audience likes and is willing to put in the effort.

Report Instagram not showing story views Issue To Instagram

If you are having issues with Instagram, or if you just want to reach out for support, there are a few ways to go about it. The first step is to log in to your Instagram account and click on the “Support” link in the upper right-hand corner of the screen. This will take you to the Instagram support page, where you can submit a ticket or contact customer service via phone or email.

If you would rather not use the support system, you can also send an email to In your email, please include your account name, the issue you are experiencing, and your phone number if you would like to be contacted via phone. Please note that due to high demand, it may take some time for customer service to respond.

When you reach out, be sure to include your user name, the Instagram account you are using, and the issue you are experiencing. Additionally, include as much information as possible so that the team can help you as quickly as possible.

how to fix instagram story views not showing
how to fix Instagram
story views not showing


Why can’t I see my views on the Instagram story?

If you are having trouble seeing your views on the Instagram story, then it is likely that you are not following the correct account. To see your views on an Instagram story, you must follow the account that posted the story. You can also search for the story by using the hashtag #instagramstory. If you are following multiple accounts, then it is possible that you are following the wrong account. To ensure that you are following the right account, use the left sidebar to select the account that you want to follow.

If you are still having difficulty viewing your views, then it may be because the story was deleted or removed from the Instagram app. If this is the case, then you can view the story by going to and logging in. From there, you will be able to view the story in full. If you are still having trouble, then feel free to reach out to Instagram support for assistance.

Can you see who views your Instagram story if not friends?

An Instagram story is a short video that you can share on your account. It is updated once per day and can be seen by anyone who follows you. This means that you can share sneak peeks of your upcoming projects, photos with your friends, or just a few quick thoughts.

If you do not want your followers to see your story, you can choose to make it private. This means that only those who are friends with you will be able to see it. Though, people still can see private Instagram accounts nowadays. However, if you make your story public, then anyone who follows you will be able to see it.

So, when deciding whether or not to share your story, think about who you want to reach and decide which setting is best for them.

Can you see how many times someone viewed your Instagram story?

Yes, you can see how many times someone viewed your Instagram story by going to your profile and clicking the “Story Viewers” tab. From here, you can see the number of people who have viewed your story in the past 24 hours, the number of people who have liked it, and the number of people who have commented on it.

Why can’t I see my story views?

There are a few potential causes for why you might not be able to see your story views. The first is that you may not have linked your account with Facebook. If you have not linked your account, then you will not be able to see your story views. If you have linked your account but still cannot see your story views, then it is possible that you have reached your story views limit. If you have reached your story views limit, then you will need to wait until your next story post to view your story views.

Additionally, it is possible that your Facebook account is associated with a different username or email address than the one that you use for your Klout account. If this is the case, then you will not be able to see your story views because Klout uses your Facebook account to track your progress and engagement with stories.

Why is the same person always at the bottom of my Instagram story views?

This means that the same person is always at the bottom of the views for photos and videos, no matter what. This is because people only see the latest photo or video that was posted. This can be frustrating if you are trying to promote your latest post, as it always seems to be at the bottom of the list. There are a few things that you can do to try and increase the views for your photos and videos.

First, make sure that your photos and videos are quality and interesting.

Why is this person always at the top of my story views?

There are a few things that may be contributing to this person being at the top of your story views. First, they may have excellent content that is of interest to you. Second, they may be using effective marketing strategies to promote their content. Third, they may be using social media platforms to get their content in front of more people. Fourth, they may be using effective SEO techniques to make their content more searchable. Fifth, they may be using effective web copywriting to capture the reader’s attention. Sixth, they may be using effective email marketing to drive traffic to their website. Seventh, they may be using other forms of advertising to reach more people. In short, there are many ways that this person can be at the top of your story views. However, the best way to find out is to experiment and see what works best for you.

How to update the Instagram app from the plays store?

If you’re looking for a quick and easy way to update the Instagram app on your Android device, then you’re in luck! There are several methods available, and all you need is a smartphone and an internet connection. The first method is to use the Google Play Store. This is the most straightforward and user-friendly option, as it will automatically update the app for you.

The second method is to use the app’s built-in update feature. This can be accessed by going to the app’s settings, scrolling down to ‘Update’, and clicking on ‘Update Now’. This will download and install the latest update without requiring any user input.

The third method is to use the app’s official website. This can be found at Once on the website, click on the ‘Updates’ tab and select ‘Instagram’. This will take you to a page where you can download the latest update.


Instagram is a powerful social media platform that enables users to share photos and videos with their friends and followers. However, sometimes the views for stories and highlights can be frustratingly low. In this article, we outlined 11 methods that can help you solve the issue of how to fix Instagram not showing story views in your account.

If you’re one of the Instagram users who are struggling to view your story views in the app, there’s a good chance that you’re not alone. Fortunately, we’ve got you covered with this post some methods that you can use to fix the issue of Instagram story views not updating. By following one of these methods, you should be able to regain access to your story views in no time at all.

If you are experiencing the same problem as many others on Instagram, where story views on your posts seem to be disappearing without a trace, fear not! We have compiled a comprehensive list of methods that might work for you to get your story views back. Whether you’re using a third-party app, trying a different tactic on Instagram’s website, or working through our article step-by-step, hopefully, one of these tips will help you fix the issue and get your story views to show up again!

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